Privacy policy

We value your privacy and are committed to protecting your personal data. This Privacy Policy explains how we collect, use, and safeguard your information in accordance with the General Data Protection Regulation (GDPR – EU 2016/679).


1. Data Controller

Tuloki Watch Service S.r.o.
Slovakia
renovebytuloki@gmail.com

We are responsible for the collection and use of your personal data.


2. What Data We Collect

We may collect the following categories of personal data when you use our website:

  • Contact Information (such as name, email address, phone number, postal address if you provide it via forms)

  • Account Information (if you register on our site)

  • Transaction Data (e.g., purchase details, billing information)

  • Technical Data (IP address, browser type, device information, cookies)

  • Communication Data (messages or inquiries you send us)


3. How We Use Your Data

We process your data only when we have a legal basis to do so, such as:

  • To provide and improve our services

  • To process orders and payments

  • To respond to your inquiries or requests

  • To send service-related notifications (not marketing without consent)

  • To comply with legal obligations

  • To analyze site usage and improve functionality


4. Legal Bases for Processing

We rely on the following lawful grounds under GDPR:

  • Contractual necessity (to provide services you requested)

  • Legal obligation (to keep records for tax/accounting)

  • Legitimate interest (to improve our website and services)

  • Consent (for optional cookies or marketing emails – which you can withdraw anytime)


5. Data Sharing

We do not sell your personal data. We may share it only with:

  • Trusted service providers (e.g., hosting, payment processing)

  • Authorities where required by law
    All third parties are bound by GDPR-compliant agreements.


6. International Data Transfers

If we transfer your data outside the European Economic Area (EEA), we ensure appropriate safeguards (e.g., Standard Contractual Clauses) to protect your rights.


7. Data Retention

We keep your personal data only as long as necessary for the purposes explained above or as required by law.


8. Your Rights

Under GDPR, you have the right to:

  • Access the personal data we hold about you

  • Request correction of inaccurate data

  • Request deletion of your data (“right to be forgotten”)

  • Restrict or object to processing

  • Data portability (receive your data in a structured format)

  • Withdraw consent at any time (when processing is based on consent)

  • Lodge a complaint with your local data protection authority


9. Cookies and Tracking

We use cookies to enhance your experience. Non-essential cookies (e.g., for analytics or marketing) are only used with your consent. You can manage cookie settings at any time.


10. Security

We take appropriate technical and organizational measures to protect your data against unauthorized access, loss, or misuse.


11. Updates to This Policy

We may update this Privacy Policy to reflect changes in our practices or legal requirements. Updates will be published on this page with a revised date.


12. Contact Us

If you have any questions about this Privacy Policy or your rights, please contact us at:
renovebytuloki@gmail.com